Your terms and conditions of use


The "General Conditions " apply to legal transactions involving products sold to customers by PearlPillar in its online store .


These conditions of sale define the contractual relationship between the company and the buyer PearlPillar and conditions apply to all purchases made through the Website of the company.
The acquisition of property through this site implies acceptance by the purchaser of these conditions of sale. These conditions shall prevail over any other general or special conditions not specifically approved by the company PearlPillar .

The photos on this site are not contractual and are provided for illustrative purposes only . Descriptions and specifications announced in the catalog are as accurate as possible but can not guarantee a perfect similarity with the product for sale .
The company is committed to PearlPillar fulfill orders received on its website only while stocks last . Products offered for sale and concerned by these terms and conditions are those included in the catalog of PearlPillar published on the company website

Items may be available for some countries and not for others because of manufacturing obligations.


The customer must register then our validation service will verify the identity of the buyers before validating the account.

The customer can finalize his order from the validation of his account, there is a waiting period between registration and the possibility of finalizing an order.

According to our availabilities it can happen from 24h to 96h before validation or rejection of an account.

The customer can order directly from the Internet site. The command is finally validated after confirmation of payment . Once the order is placed, the customer can access via its member space status of their order and a summary of the component items .
Any order implies acceptance of these conditions of sale and the waiver of its own conditions of purchase or other conditions..


Delivery can only be made when the order is confirmed and payment is made in full to the address specified by the customer when ordering .
Shipments are insured by Fedex Express for Internatinal delivery

Internatinal delivery: 

Delivery times for international shipments are indicative only based on the estimation of the carrier. Accordingly, in case of non-compliance with these deadlines by mail, the buyer will in no case be entitled to claim payment of damages to the seller or to make any withholding or cancel orders underway. PearlPillar can not be held liable for any blockage or seized by customs of the package in the country of destination. PearlPillar engages in this case to provide as far as possible, all documents necessary to regularize the situation. Customs fees and other taxes payable by the customs of the destination country is the responsibility of the recipient.



In accordance with the provisions of Article L 121-22 of the Consumer Code, in the case of a contract concluded by a professional for the purposes of his activity, the right of withdrawal does not apply.


Prices are quoted in euros inclusive . All offers of products, services and modalities of delivery costs, the prices shown in Euros , are only valid in mainland France , Corsica and Monaco and within the limits of available stocks .
The prices include the VAT applicable on French 01/01/2002 . If one or more rates were to be altered up or down during the season , these changes will be reflected in the prices of the items.

Some items may have a different base price depending on the countries and areas due to the application of the obligations manufacturing on international pricing.


Payment for purchases will be made only through the secure Paybox payment system or wire bank transfer. By performing this type of payment the customer submits the general conditions of CA Bank system.


The buyer benefits from the proceeds of the implied warranty as provided in articles 1641 to 1649 of the Civil Code. These guarantees are made without charge to the purchaser .
All claims must be made through the contact form on the site.
All our products are guaranteed for 3 months after the date of shipment. However, supplies are not guaranteed : cartridges, cartomizers , clearomizers , e- liquids and sprays .
The warranty will not be valid in the following cases : non coform product use , use with other products from other shops or vendors, products bearing visibly track of fall, products that have been unpacked or has visible traces of opening visible damage or not resulting from a cause external to the appliance.
The warranty will not be applied without prior return of the object in question. This return must imperatively be shipped with a tracking number of the package must be colis.Le carefully protected and accompanied by the invoice.

Warranty internationnal:

If problems causing the use of the guarantee, the seller will refund 100% of the order (products + shipping cost) once the restored order.
The guarantee becomes invalid in the following cases: no coform product use, use with other products from other shops or vendors, products visibly with a trace of fall products have been unpacked or has visible traces of opening, visible damage or not resulting from a cause external to the device.

The warranty will not be applied without prior return of the object in question.
This return must imperatively be shipped with tracking number. The package must be carefully protected and accompanied by the purchase invoice.
Return costs are borne by the buyer


The Intelligence information collected for purposes of distance selling is required, this information is essential for the processing and delivery of orders, preparing invoices and warranty contracts. Lack of information leads to the non - validation of the Order.
The customer has (article 34 of the law of January 6, 1978 ) a right to access, modify, rectify and delete data concerning them. The company undertakes PearlPillar not provide free or in exchange of information on its customers to third parties.


As stipulated in Article 1369-1 of the Civil Code , product offerings and prices displayed on this site are valid until they are visible on the site , within the limits of available stocks. The company PearlPillar undertakes to indicate the status of stocks in the event of unavailability of a product order can not be completed .
In addition, if despite our vigilance or in any other circumstances , the command is completed and the products are found to be temporarily or permanently unavailable , it will be your responsibility to inform us by email or by post to to find a solution.


All elements of the site are protected by copyright, trademarks or patents. Similarly, any hypertext link is strictly prohibited without written consent from the company PearlPillar .
The buyer who has a website personally and who intends to place , for personal use , a simple link directly to the homepage of the company PearlPillar must request the authorization to the company PearlPillar .
No purchaser or user of the website is authorized to reproduce , use, repost , or use for any purpose whatsoever, even partially, the elements of the site they are software , video or audio.


The liability of the company can not be held PearlPillar where the breach of its obligations would be due to the facts unpredictable and insurmountable third contract , is a case of force majeure as defined by French law .
The products are in accordance with French legislation and standards applicable in France . PearlPillar The company shall not be held liable for breach of contract , in the event of force majeure is out of stock , disruption or total or partial postal services and means of transport and / or communications strike , flood, fire .
PearlPillar society can not be held responsible for any damages that may arise from the purchase of products .
All products sold by PearlPillar are intended for reproduction of smoke inhalation. The product used for the evaporation is reproduced based Propylene Glycol . No scientific study that was done on the side effects may be related to the absorption of this substance , the customer acknowledges use on its full responsibility , the company PearlPillar can not be held responsible for any health problem or health of one of its clients.
Product containers nicotine are banned from sale to minors under 18 years on the French territory, confirming the order the buyer hereby certify that it is major .


These general conditions of sale are subject to French law.